SHIPPING FOR THE CONTINENTAL UNITED STATES

For a limited time, receive free shipping on all orders over $249.

Allow approximately one week to receive orders.

Tax Rates: Orders shipping to California: 7.75% Orders shipping outside California: 0.00%

Return Policy 100% Satisfaction, 100% of The Time!

Futon Frames Futon Frames have a 30-day money back guarantee. If the frame you purchase from The Futon Outlet fails to meet your expectations for any reason, we'll take it back within 30 days of purchase and be happy to give you a full refund excluding shipping costs.

Futon Covers If within 30 days from receiving your cover(s) you are not satisfied, we will gladly credit the purchase in exchange for equal or greater value.

There is one change allowed per customer and the return shipping charge will be handled by the customer.

All covers that are soiled, stained, ripped, or abused in any way will not be accepted for any exchange.

Futon Mattresses, Bean Bags, Foam & Outdoor Furniture Futon Mattresses, Bean Bags, and Foam & Outdoor Furniture have a 30-day money back guarantee and are subject to a 25% restocking fee on all returns.

Clearance Items All sales are final on clearance items.

Making a Return Customers must receive a return authorization number within 30 days of purchase. Please call 1-800-935-4222 M-F between 9:30 AM to 4:00 PM PST.

Please Note: Customer is responsible for original shipping cost when returning an item, including items that offered "free shipping". All returns must be sent prepaid, COD shipments will not be accepted. The Futon Outlet cannot be responsible for lost or misdirected returns, so for your protection please insure all returns. All exchanged/returned merchandise must be in original factory condition, and must include all original packaging materials, warranty cards (not filled out), manuals and accessories. Item(s) will be inspected upon return before any exchanges or refunds are made.

Still have questions? You can call 1-800-935-4222 M-F between 9:30 AM to 4:00 PM PST, or e-mail us at returns@everydaycomfort.com, and one of our friendly, helpful customer service representatives will be happy to assist you.

Note: Once an item has been shipped and you decide to cancel, you (the customer) will be responsible for all shipping charges, even if you don't accept shipment.